Financial Planner Luke Worthy has been given a lovely testimonial from a grateful client.
Lifetimer Luke (pictured below) was thrilled to receive a glowing letter from the client, which highlighted the adviser’s ‘excellent customer service’.
The letter read: “I work in the pension industry myself and recently had some questions surrounding my own pension benefits. Mr Worthy took the time to visit me and provide me with the information I required.
“I feel I have to write to let you know how impressed I was with him. He came across as a person who thoroughly enjoys what he does and as a result is very good at it. He was very patient and provided me with a very clear and detailed explanation of what I needed to know, thereby putting my mind at rest for which I was very grateful.
“Overall he provided me with excellent customer service, which I feel is always very important when dealing with people, both over the telephone and face to face.
“I would once again like to thank him for his time and expertise.”